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Frequently Asked Questions

Can I try the product before placing an order?
How is the sound quality and reception?
Why should I consider DTV for my reading service?
Will this product be easy to set up with my TV broadcaster?
What is required from the Television Station?
Does a Station need to buy new equipment?
Why can't listeners use other DTV sets to receive the service?
Can the receiver/signal be used with satellite or cable?
How much does it cost?
Where do I get antennas?


Can I try the product before placing an order?

Yes! We offer demo kits (free of charge) for trial use to qualified reading services and their broadcasters. Unfortunately, we must limit one unit per service and one per broadcaster due to the value of the receivers. We ask that you purchase the demo kit or order a starter kit if you'd like to use the receiver for more than initial testing and set up.

A starter kit of 5 to 10 receivers and antennas is an ideal way to determine if our receiver and dtv technology is right for you!

Call us at 303-494-3700 or email us at contact@RRS1100.com to request a demo unit today!

How is the sound quality and reception?

Sound quality of the digital receivers will far surpass the quality previously heard on the analog SAP, sideband receivers or even the internet. This is due to the fact that digital audio signals have a greater signal to noise ratio, resulting in a very clear sound with essentially no background noise.

Sound can be heard from the internal speaker or headphone jack located on the back of the RRS1100. The sound quality has been described as 'excellent', 'outstanding' and 'crystal clear'. The speaker in the RRS1100 is built into a sealed speaker enclosure to enhance quality and prevent further noise and distortion.

Reception is dependent on the type of antenna used and the listener's proximity to your broadcaster's tower. Reception will be the strongest when the antenna is placed near an outside wall or window. Use the links below to determine the reach and power of your local broadcasters and the type of antenna your listeners will need.


TV Fool


Why should I consider DTV?

DTV, like any technology, has its benefits and drawbacks. Fortunately, the benefits are many and the drawbacks are few. DTV is unlikely to be your only method of broadcasting; it should be considered as one solution to maximize your reach and help service those who are underserved by your other broadcast methods. The many benefits of our receiver and DTV technology are detailed below, but there are probably even more!

Free access: The DTV signal is free to all your listeners. Unlike the internet, it does not require expensive monthly fees.

Broad reach: DTV may reach listeners not reached by SCA radio and by those who cannot afford internet. By using multiple towers, or by partnering with multiple broadcasters, you can achieve statewide coverage.

FCC research: DTV was researched for many years before being implemented. Read more about the

Marketing opportunity: If you decide to use a text screen with your audio channel, you can market your service on television to sighted listeners.


Will this product be easy to set up with my TV broadcaster?

The receiver was designed in coordination and with input from Rocky Mountain PBS; they did not want this to be hard to set up nor for it to require additional equipment. As a result, the broadcast set up is not difficult, but may vary slightly from station to station depending on the equipment the broadcaster is using. Thus, there is no one solution that will work for all applications. We are willing to consult with your local broadcaster. You can also read more information regarding set up on our Product Information Page.


What is Required from the Television Station?

Very little.  The RRS1100 requires 128Kbs of bandwidth in the digital television over-the-air signal.  Most encoders can input audio directly from the Reading Service provider if an audio input is available.  The signal coming out of the station’s multiplexer is assigned to a unique sub-channel (i.e. DTV Channel 6.5).  Text identifying the audio service is written into the PSIP information.  This visual identification of the audio information service helps sighted viewers, who may stumble across the signal, understand that it is audio only content intended for the blind and visually impaired. The PSIP information may also include contact info for the audio information service provider.

Program guide information can be manually entered into the signal via a spreadsheet application as a visual static PSIP.


Does a Station Need to Buy New Equipment?

Usually, no. Generally the digital encoding equipment has multiple audio input ports and an unused input could be used for the audio information programming.


Why Can’t Visually Impaired Audiences Use Their Other DTV Sets to Receive the Service?

While an off the shelf digital television may have the ability to receive audio channels containing RRS programming, the visually impaired “listener” cannot navigate the visual interface displayed on their television set.  Because these language services are on the secondary audio stream, visual navigation is required.  The RRS1100 “looks at” the primary audio stream of its dedicated channel.

Nearly 50% of ATSC receivers will not detect a digital multi-channel as small as 128Kbs.


Can the receiver/signal be used with satellite/cable?

No. Cable systems employ COFDM encoding rather than ATSC. The RRS1100 is an ATSC only receive device. Thus, this box cannot be connected directly to cable or satellite inputs, but can be used independently in homes or other locations where cable or satellite is used as TV source. The RRS1100 receiver will work anywhere PBS broadcast signals are received and the only external connection required is a DTV antenna. It does not even need to be hooked-up to a TV, allowing listeners the flexibility to locate the receiver in a location other than the TV viewing area of the home.

How much does it cost?

Please contact us for pricing information. Call 303-494-3700 or email us at contact@RRS1100.com.

Where do I find antennas?

Antennas are not included in the purchase price of the RRS1100, but we will provide them at a whole sale rate. Most antennas range from $11 to $39 each. We offer unamplified and amplified versions. We recommend purchasing a mix of receiver types due to the varying strength and reach of your broadcaster's signal.